Privacy Policy

ROEMER LLC operates Roemer Claims, a funds recovery service based at 31-27 Crescent Street, Queens, NY 11106. ROEMER LLC is the data controller for personal information collected through this website and in connection with our services. Roemer Claims is not a law firm and does not provide legal advice.

We may collect the following categories of personal information:

Information you provide directly: full name; mailing address; phone number; email address; property address and sale details; your relationship to the property; government-issued identification; Social Security Number or Tax Identification Number when required for IRS reporting of recovered funds; bank or payment information for disbursement; and signed agreements or authorizations.

Information collected automatically: IP address; browser type and version; device identifiers; pages visited and time spent; referring URLs; and cookie or similar tracking data.

We use the information we collect to: provide, manage, and improve our recovery services; verify your identity and eligibility to claim funds; communicate with you by phone, email, or SMS regarding your case review, status updates, and appointments; process disbursements and fulfill tax-reporting obligations; comply with applicable laws and court requirements; improve the functionality and content of our website; and protect our legal rights and interests.

SMS Communications: If you provide your mobile number and consent to text messages, we may send you service-related SMS messages. Message and data rates may apply. Reply STOP at any time to opt out of text messages. We do not share mobile phone numbers or SMS opt-in data with third parties for their own marketing purposes.

We do not sell your personal information. We share information only as necessary to provide our services or as required by law, including with: county clerks, courts, and government agencies involved in your claim; licensed attorneys, notaries, and other professionals engaged to assist with your file; the IRS or other tax authorities when required for reporting of recovered funds; recovery partners who assist us in researching and processing claims; service providers who operate our website, portal, or communications infrastructure under confidentiality obligations; and law enforcement or regulators when required by law or to protect our legal rights.

All third parties who receive your information are required to handle it in a manner consistent with this policy and applicable law.

We retain personal information for the life of your matter and for at least seven (7) years after the matter is closed, or longer if required by applicable law, court order, or our legitimate business interests. After the applicable retention period, we securely delete or anonymize your information.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including an encrypted client portal, TLS/SSL transmission, access controls, and limits on staff access to sensitive data. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to contact us promptly if you believe your information has been compromised.

Our website uses cookies and similar technologies to operate and improve the site. We use: essential cookies necessary for the site to function; analytics cookies to understand how visitors use the site; and preference cookies to remember your settings. We do not use targeted advertising cookies. You may adjust your browser settings to refuse cookies, but doing so may affect the functionality of the site.

Depending on your location and applicable law, you may have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your information, subject to legal retention obligations; restrict or object to certain processing; receive a portable copy of your information; and opt out of marketing communications at any time.

New York residents and other U.S. residents may exercise these rights by contacting us at the address, phone, or email listed in Section 11. We will respond to verified requests within thirty (30) days. To opt out of SMS messages, reply STOP to any text message from us.

Our services are intended for adults 18 years of age and older. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected information from a child under 13, we will delete it promptly. If you believe we have collected such information, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the Last Updated date at the top of this page. Your continued use of our website or services after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

ROEMER LLC (d/b/a Roemer Claims)

31-27 Crescent Street, Queens, NY 11106

Phone: +1 332-286-3731

Email: [email protected]

Website: https://roemerclaims.com